We are here for you!
April 1, 2020
We are seeing a large increase in the number of scams happening due to COVID-19. People are receiving phone calls, emails, or text messages asking for personal information (account number, routing number, social security number, etc.) so they can receive their stimulus check from the government or other aid. Rule of thumb: If somebody is contacting you to ask for this information, it's a scam! Hang up, delete the message, don't respond! Stay safe!
March 20, 2020
March 18, 2020
March 16, 2020
First Bank of Montana puts the health and safety of our customers, employees, and community above all else. Our thoughts are with everyone affected by coronavirus (COVID-19) and we are committed to responding to customer needs. All of our branches are open and ready to serve you. Understanding our branches are public spaces that can oftentimes be very busy, we would like to share the following information regarding how we plan to continue operating in the safest way possible while serving our customers and the community.
What are we doing?
- We have established a corporate task force that is monitoring and gathering information from the Centers for Disease Control and Prevention (CDC), as well as federal, state, and local health agencies to help ensure the actions we are taking are in line with the latest recommendations and guidance.
- We are communicating regularly with our employees to keep them informed and ensure their safety and they safety of our customers.
- We are supporting team members affected by local school and day care closures who do not have alternative options for child care at this time.
- We continue to focus on our daily cleaning routines within all branch facilities, using the recommended disinfectant products on all surfaces including high traffic areas.
- Hand sanitizer and anti-bacterial soap is readily available and employees are encouraged to sanitize/wash hands frequently.
- Each restroom is also equipped with proper signage for hand washing/hygiene techniques.
- We are committed to helping customers who may be experiencing financial hardship due to the impact of the coronavirus. Please contact your local branch Monday through Friday from 8 am to 5 pm, so we can work on ways to assist.
- Follow the everyday preventative actions outlined by the Centers for Disease Control and Prevention (CDC) to help prevent the spread of respiratory diseases:
- Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are sick.
- Stay home when you don't feel well.
- Cover your mouth and nose with a tissue when you cough or sneeze, then throw the tissue in the trash and wash your hands.
We’re in this together
First Bank of Montana is committed to making sure our customers have access to their accounts.
- During this time we would encourage customers to take advantage of our online and mobile banking platforms for day to day banking transactions. These services allow customers to view transactions, check account balances, transfer money, deposit checks, and make payments.
- Use our automated Telephone Banking service. Simply call 1-866-538-7471 to get up-to-date account balance information, review recent transactions, transfer funds, make loan payments, place a stop payment order and more.
- For cash transactions, consider using our Drive-Thrus, ATMs and Night Drops.
Beware of Scams
Look out for suspicious email and text messages, medical supply scams, and fraudulent donation sites that may impersonate a company, charity, or government agency. The intent is to convince you to share sensitive information such as usernames and passwords, make donations or purchases on spoof websites, or download malware onto your device by opening an attachment. We will never ask you for personal information or login credentials in an email or text message. If you receive a suspicious email or text message, don't respond or click on any links or attachments.